Comforter Challenge

Wash your king-sized comforter with your new Electrolux UltimateCare front load washing machine!

 

Get 100% of your money back if your king-sized comforter does not fit into the washing machine as we claim.

 

Post your fabric care adventure on social media, using #ComforterChallenge!

Terms and Conditions


1. The Electrolux Comforter Challenge involves fitting and washing a king-sized comforter in the Electrolux UltimateCare front load washing machine.


2. The challenge is valid for eligible models purchased from October 1, 2022 to December 31, 2022.


3. Participating models:


4. This promotion is valid nationwide. The list of home appliance retailers may be viewed at electrolux.com.ph.


5. To participate in the Comforter Challenge, the customer must submit the accomplished and signed warranty letter to the Electrolux sales promoter.


6. The Comforter Challenge is valid for ten (10) days from the date of purchase stated on the invoice / receipt.

7. The maximum size of the comforter must be 274x234 cm or 108 x 92 inches. The maximum dry weight of the comforter must be 3.0 kg.

8. The king-sized comforter must be folded, placed and cleaned in the washing machine according to the instructions provided by the Electrolux sales promoter.

9. Directions on the care label of the comforter must also be followed.

10. Stubborn types of stains (such as blood, coffee, soy sauce, ketchup, etc.) need treatment before being washed in the washing machine. If the comforter has a stain that cannot be removed with pre-treatment, the appliance may not completely wash it off. In this case, this comforter is not valid for this challenge.

Product Return Verification Process


1. If the Electrolux UltimateCare washing machine fails the Comforter Challenge, the customer may contact Electrolux Customer Care through the following means:

  • Metro Manila Hotline: (02) 8845-CARE (2273) or (02) 8845-4463
  • Domestic Toll-Free No.: 1-800-10-845-CARE (2273)
  • Email: wecare@electrolux.com


2. The customer must be able to provide a copy of the Comforter Challenge warranty letter, as well as the appliance invoice / receipt.


3. Electrolux Philippines will verify the validity of the failed results by conducting another test at the location of the appliance.

4. The verification test will be conducted by Electrolux Philippines and/or its agency in the presence of a DTI representative.

5. If the verification test yields failed results, the customer will get their money back within thirty (30) working days from the date of verification.

Product Refund Policy


1. The customer will receive the full amount of the appliance, as indicated in the official invoice/receipt. This excludes other expenses such as delivery fees.

2. Refund will be credited directly to the customer’s provided bank account.

3. Pull out of the appliance will be done by Electrolux Philippines and/or its agency.

4. The Comforter Challenge is an agreement between Electrolux Philippines and the customer. Verification tests and returns in relation to this promotion should be coursed directly to Electrolux Philippines and does not involve the appliance retailer.

Product Return Policy


Product returns are NOT valid if:


1. The return claim is made more than ten (10) days from the date of purchase, as stated on the invoice / receipt.

2. The size of the comforter exceeds 274 x 234 cm or 108 x 92 inches.

3. The dry weight of the comforter exceeds 3.0 kg.

4. The instructions for folding, placing and cleaning the comforter in the washing machine provided by the Electrolux sales promoter steps were not followed.

5. The customer cannot provide a copy of the accomplished and signed Comforter Challenge warranty letter.

6. The customer cannot provide a copy of the appliance invoice / receipt.



Free coffee maker worth P2,595 when you share your Electrolux #ComforterChallenge experience!


Step 1: Upload any of the following as public feed post on social media (Facebook, Instagram, or Tiktok) showing your experience washing your king-sized comforter with the UltimateCare front load washing machine:

a) Pictures (at least 2 photos: one fitting the comforter in the washing machine, another showing the result after laundry); or
b) 1 video (maximum of 60 seconds).


Step 2: Add a caption for the post as testimonial to the experience.


Step 3: Tag our official social media accounts (FB: Electrolux, IG: @electroluxphilippines, Tiktok: @electroluxph) and include these hashtags: #ComforterChallenge #Electrolux.


Step 4: Register at https://www.electrolux.com.ph/promotions/comforter-challenge/gift-claim-form/ to claim your free Electrolux Create 2 coffee maker. You will receive the item a maximum of 30 working days after successful registration.

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